HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues

Resolved

Major outage

Started about 2 months agoLasted 7 minutes

Affected

HelpSpot Hosted Email

Updates

Resolved
July 11, 2025 at 2:22 PM
Resolved
July 11, 2025 at 2:22 PM
This incident has been resolved.
Monitoring
July 11, 2025 at 2:17 PM
Monitoring
July 11, 2025 at 2:17 PM
We have implemented a fix and we are monitoring email connectivity
Investigating
July 11, 2025 at 2:15 PM
Investigating
July 11, 2025 at 2:15 PM
We are currently investigating this incident. This only affects @helpspotmail.com addresses.

HelpSpot - HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues – Incident details