HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues

Resolved

Major outage

Started about 1 year agoJuly 11, 2025Lasted 7 minutesJuly 11, 20252:152:22 PMUTC

Affected

HelpSpot Hosted Email

Updates

Resolved
July 11, 2025 at 2:22 PMUTC
Resolved
July 11, 2025 at 2:22 PMUTC
This incident has been resolved.
Monitoring
July 11, 2025 at 2:17 PMUTC
Monitoring
July 11, 2025 at 2:17 PMUTC
We have implemented a fix and we are monitoring email connectivity
Investigating
July 11, 2025 at 2:15 PMUTC
Investigating
July 11, 2025 at 2:15 PMUTC
We are currently investigating this incident. This only affects @helpspotmail.com addresses.

HelpSpot - HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues – Incident details